At 99exchange, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, or services.
By using 99exchange, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Date of birth
Identity verification details (if required)
b. Account & Usage Information
Login details
Transaction history
IP address
Device and browser information
Activity logs on our platform
c. Payment Information
We do not store sensitive payment details. Payments are processed securely through third-party payment providers.
2. How We Use Your Information
We use your information to:
Provide and improve our services
Verify user identity and prevent fraud
Process transactions
Communicate updates, alerts, or support messages
Comply with legal and regulatory requirements
3. Cookies & Tracking Technologies
99exchange uses cookies and similar technologies to:
Improve user experience
Analyze traffic and platform performance
Remember user preferences
You can disable cookies through your browser settings, but some features may not function properly.
4. Data Sharing & Disclosure
We do not sell your personal data.
We may share information only with:
Trusted third-party service providers (hosting, payments, analytics)
Legal authorities if required by law
Regulatory bodies to comply with legal obligations
All third parties are required to maintain data confidentiality.
5. Data Security
We implement appropriate technical and organizational measures to protect your data against:
Unauthorized access
Loss or misuse
Alteration or disclosure
However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to:
Provide services
Meet legal and regulatory obligations
Resolve disputes
Once no longer required, data is securely deleted or anonymized.
7. Your Rights
You have the right to:
Access your personal data
Request correction or deletion
Withdraw consent (where applicable)
Request data portability
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
9. Childrenβs Privacy
99exchange does not knowingly collect data from individuals under the age of 18. If such data is identified, it will be removed immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our services means acceptance of the updated policy.